|Software for organic, analytical and synthetic chemistry|
Last updated September 19, 2003
Controllers of Personal Information
Any personal information provided or to be gathered by Chemistry-Software.com is controlled primarily by Emedia Science Ltd, Gateways, Kings Cross Lane, South Nutfield, Redhill, Surrey, RH1 5NS, United Kingdom.
Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and continually improve your shopping experience at Chemistry-Software.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our Web site and enable third parties to carry out technical, logistical or other functions on our behalf.
What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to provide features such as the storage of items in your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, disabling cookies will also prevent you from using our online ordering system and we recommend that you leave them turned on.
Does Chemistry-Software.com Share the Information It Receives?
Information about our customers is an important part of our business and we are not in the business of selling it to others.
Agents: we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
Protection of Chemistry-Software.com and others: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Conditions of Use and other agreements or to protect the rights, property or safety of Chemistry-Software.com, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
What Information Can I Access?
As per the UK Data Protection act you have the right to view the data that is stored by us however this may involve a small administration fee for the retrieval of the data from our archives.
What Choices Do I Have?
If you do not want to receive e-mail from us, please ensure that you do NOT tick the checkbox entitled "Please subscribe me to your e-mail bulletin" when requesting information from us using the online form. Alternatively you may send an email to firstname.lastname@example.org requesting removal from our email and or mailing lists. Please note that we will keep your information on record to prevent future mailings from reaching you.
Conditions of Use, Notices and Revisions
If you choose to visit Chemistry-Software.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England.
Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Related Practices and Information:
Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, e-mail address, computer and connection information such as browser type and version, your operating system and platform, purchase history.